Knowledge Library
Upload product manuals, service guides, and FAQs. Let customers self-serve information while your AI chat agent provides intelligent assistance.
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Empower Customers with Self-Service Knowledge
Reduce support burden while improving customer satisfaction
Document Upload
Upload product manuals, service guides, troubleshooting docs, and FAQs. Support for PDF, Word, and text formats.
AI-Powered Search
Semantic search powered by AI finds relevant information even when customers don't know the exact terms. Natural language queries work perfectly.
Customer Self-Service
Empower customers to find answers independently. Reduce support load while improving satisfaction through instant access to information.
Troubleshooting Guides
Create step-by-step guides for common issues. Help customers diagnose problems before scheduling appointments.
Lead Qualification
Track which documents customers access to understand their needs. AI chat uses this context to provide better recommendations.
Version Control
Keep your knowledge base current with version tracking. Update documents without losing historical information.
Simple Document Management
- Drag-and-drop interface to upload PDFs, Word docs, and text files
- Organize documents by category, product, or service type
- Version control keeps track of updates and changes
- Bulk upload multiple documents at once to save time
AI-Powered Customer Self-Service
- Semantic search finds answers even with vague questions
- AI chat references uploaded documents automatically
- Customers find solutions without waiting for support
- Track which documents are accessed to understand customer needs
Ready to Scale Your Support?
Put information in your customers' hands and let AI handle the rest.